What We Have Learnt to Forget

What have you learnt to forget?

Ms. Alissar Nasrallah warmed the hears of my students with her keynote speech “What We Have Learned to Forget – The Human Behind the Business.” Alissar manages Prest, her family’s corporate gifting business. I first met her when we were both extras on Star Trek Beyond; we struck up a friendship and I was fortunate enough that she was willing to share her insights and ideas with my class. Acknowledging the connection between business and ethics, she reflected on the importance of philosophical and humanitarian values and their role in business. The following is an essay version of her presentation:

We have segregated our life into two main categories: Business and Personal, forgetting that life has much more than that. We typically apply a “live in the moment” only between these categories with “don’t bring your home problems to your work” and vice versa. We got into the details of the norms and values “don’t be too friendly at work” “be too friendly at work to lobby well” “know where to stop” “your personality at work is different than your personality with your friends.”

The segregation got deeper, forgetting that this person is a singular one and that his life is much richer than being sized down to two sectors. Once we understand the big picture that makes us – what I call the big ‘I’ – we will know that this segregation is not needed and that our personality can be constant in all areas. We will know that the nuance is having clarity of how to act and when to act no matter where we are and whom we are dealing with. Enrich the big ‘I’ with humane values to find stability, clarity and to pave your way up in all your actions, words and thoughts.

An inevitable part of enriching the big ‘I’ is how we deal with the other ‘Is’. Because of the ferociousness of survival, we apply twisted strategies that, I believe, most are not filtered humanely – from networking (that comes from the basic human nature of relationships), plotting to defeat colleagues, human objectification and object humanization, etc.

Why not try to change the twisted strategies for once and see how the world evolves; we might like it better. Strategies are needed yes, and smartness is needed. Inhumanity is not. Depict negative connotations is everything you read, you see, you watch, you listen to and you think of. What we feed our mind will be unavoidably translated into our actions.

If you don’t believe in goodness to drive your actions and responsibilities towards others, you have to believe in the simple logic that says: if I encounter pain on you, you will most probably reply with pain. Put this on the whole population scale, having in mind the complex human psychic.

The world will be an unpleasant place to live in – an unsustainable place. We often use the term sustainability when we talk about the natural environment, and not the human environment. For us to live together sustainably, we need (not only want) to live well together which means we need to be good to each other. In the lines of this idea, I came up with a simple untwisted strategy that I called “Positively-Conditioned Objectives”.

Everything we do at any time has an objective, even if we are unaware of it. A coffee with friends has an objective of connecting, venting out, updating. Being aware of the objective allows us to eliminate anything unnecessary along the way. The objective is for us and the positive-conditioning is our responsibility towards others. “I want to be the best cook” is my objective – it is for me. “Supporting others along the way” is my positive conditioning – it is my responsibility towards others.

I am not only talking about big objectives. I am also talking about walking-in-the-park’s objective and having-coffee-with-friends’ objective. The biggest objective of all times is to live happily. And the biggest positive conditioning is to be loving. You can push this strategy down to your tiniest actions, thoughts and words. It is a compass to always know yourself, be aware of what you’re doing, thinking, saying and feeling all the while being responsible towards others for a sustainable, more pleasant collective life.

 

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Matthew A. Gilbert, MBA, is a marketing lecturer at Coastal Carolina University, where he teaches advertising, consumer behavior, personal selling, and principles of marketing courses. Research-oriented, he focuses on artificial intelligence, the sharing economy, and social media, with a burgeoning interest in sports marketing. He also facilitates professional development workshops and has delivered three TEDx Talks. As a consultant, he crafts marketing content, creates business curriculum, and composes professional communications.